Career Opportunities


NOW HIRING

The Sports Village is seeking part-time candidates for

Guest Services Representative

We are searching for mature, honest, reliable and responsible individuals to join our Team. The selected candidates will be responsible to assist customers over the phone and walk-ins for queries regarding the facility arena and any sports related activities.

Responsibilities:
Guest Services Representative’s main responsibility is to hold a high standard of quality customer service at the Sports Village Arena. Responsibilities include:
Provide quality customer service to all patrons.
Answering or referring inquiries, giving instructions and solving problems.
Resolving customer complaints, greeting customers and provide assistance whenever necessary.
Entering and retrieving registrations, processing payments (cheques, cash, and other forms of payments).
Entering ice schedules and dressing room assignments.
Effectively respond to all emergency situations and provide care as needed.
Maintain regular cleaning schedule for the Guest Services Area.
Perform other duties and responsibilities as assigned.
Assist the Program Manager and Program Co-ordinator/Customer Service Manager as needed.

Desired Skills:
Must have excellent customer service and interpersonal skills.
A positive and upbeat personality with a desire to deliver outstanding customer service.
Basic Math skills with the ability to handle money accurately.
Must have education background in Sports and Recreation Program or previous experience in a community center.
Must take initiative, be able to multi-task, adapt quickly, work in a fast paced environment and be able to problem solve in order to effectively deal with customers and ensure we deliver the best possible experience.
Must have data entry skills.

Requirements:
Ability to work independently and work flexible hours (evenings, weekends and some occasional day shifts).
Successful applicants must be able to work until at least 11:30pm and start 7am on weekends.

Please submit resume to: bifolchi@sportsvillage.ca
Fax: 905-738-3941
We appreciate and thank all applicants, however we will only contact those qualified for the position for an interview.

Information to follow.

Check back frequently for future employment opportunities.
Contact Information: Please email resume to: Bryan Santarossa.

Information to follow.

Check back frequently for future employment opportunities.
Contact Information: Please email resume to: Duane Rivait.

NOW HIRING

Hot Shots Bar and Grill is seeking part-time candidates for

Experienced Servers

The individual must provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time; they will want to return again and again.

Duties & Responsibilities:
Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
Inform guests of specials and menu changes.
Make recommendations you genuinely feel your guests will enjoy.
Answer questions about our food, beverages and other restaurant functions and services.
Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
Deliver food and beverages from kitchen and bar to guests in a timely matter.
Maintain clean service areas.
Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
Be ready and willing to assist fellow servers as situations arise.
Be ready and willing to assist with clearing and resetting tables.
Thank guests for their visit and invite them to return.

Skills & Qualifications:
Must have 3 years experience
Excellent Customer Service
Verbal Communication
Possess basic math skills and have the ability to handle money
Positive Attitude
Resolving Conflict
Persistence
Selling to Customer Needs
Professionalism
Must be team oriented
Ability to work flexible hours (evenings and weekends)

Please submit resume to: arul@sportsvillage.ca
Fax: 905-738-3941
We appreciate and thank all applicants, however we will only contact those selected for an interview.

NOW HIRING

Facility Staff (drivers, attendants and supervisor) Positions

**BUSY – Four Rink Facility**
Shifts: Evenings and Weekends
Please email resume to Steve Norris.
Please fax resume: Attention facilities: 905-738-3941

Information to follow.

Check back frequently for future employment opportunities.
Contact Information: Please email resume to: Duane Rivait.

NOW HIRING

Hot Shots Bar and Grill is seeking part-time candidates for

Concessions Stand

The Concessions Cashier will take orders, accept money and make change for customers at the concession stand. Follow cash handling procedures at all times. Provide outstanding customer service and deliver menu items in a friendly and timely manner. Cashier will have knowledge of all menu items in the concession stand and be able to provide information and answer questions about menu items. In addition, Cashiers will follow all State and Local food handling, and safety guidelines. In addition, the Cashier will assist in getting the stand ready for opening, reconciling the cash drawer and cleaning and closing the stand.

Position Requirements:
Excellent customer service and communication skills are necessary
Must have good basic math skills and the ability to accurately count and handle money
Be able to reach, stand, bend and stoop for long periods of time
Able to work in a fast paced environment
Ability to follow directions and effectively perform the work
Positive attitude and neat appearance
Maintain safe working conditions and sanitary work area
Interact with customers, clients and staff in a pleasant and professional manner
Must be able to work flexible work schedule including weeknights, weekends, and holidays

Please submit resume to: arul@sportsvillage.ca
Fax: 905-738-3941
We appreciate and thank all applicants, however we will only contact those selected for an interview.